Clutsh Privacy Policy

Last Updated: 01/04/25

Introduction

At Clutsh ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website clutsh.com (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. By accessing or using the Site, you agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

We collect only the minimum information necessary to provide our services and improve your experience. This information falls into two categories:

  • Personal Information:

  • Redline Newsletter: When you sign up for our Redline newsletter, we collect your name and email address.

  • Kickstart Service: When you purchase a Kickstart service package, we collect your name and email address.

  • Non-Personal Information:

  • Car Preferences and Concerns: When using our services, including Kickstart, you may provide information about your desired car features, budget, and any concerns you have about the car-buying process. We do not tie this information to your name or email address unless you explicitly provide it in a manner that connects them (for example, by mentioning it in the Kickstart service request form).

  • Website Usage Data: Our website is hosted by Squarespace, which automatically collects certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected and processed by Squarespace as described in their privacy policy.

How We Collect Information

We collect information through:

  • Forms: When you fill out forms on our Site, such as signing up for the Redline newsletter or purchasing a Kickstart service.

  • Squarespace: Our website is hosted and powered by Squarespace, which collects data as described in their privacy policy.

Why We Collect Information and How We Use It

We collect and use your information for the following purposes:

  • To Provide the Redline Newsletter: To send you our email newsletter, from which you may unsubscribe at any time.

  • To Provide the Kickstart Service: To deliver the car-buying assistance services you have purchased, including communicating with you about your service.

  • To Improve Our Website: We use Squarespace's analytics to understand how users interact with our Site and to make improvements.

  • To Communicate with Car Dealerships: Only if explicitly requested by you as part of the Kickstart Service, we will share the necessary information with car dealerships to facilitate your car purchase.

Data Sharing

We do not sell, rent, or otherwise share your personal information with third parties except as described in this Privacy Policy:

  • Squarespace: We share information with Squarespace as necessary for them to provide website hosting, analytics, payment processing, and other related services. Their use of your information is governed by their privacy policy.

  • Car Dealerships: We will only share information with car dealerships if you explicitly request it as part of the Kickstart Service.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. Our Site is hosted on Squarespace, which employs industry-standard security practices. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention

  • Redline Newsletter: We retain the names and email addresses of Redline newsletter subscribers until they unsubscribe. Upon unsubscription, their information is promptly removed from our list.

  • Kickstart Service: We retain information collected through the Kickstart service for a period of six months after the completion of the service.

User Rights

  • Redline Newsletter: You can unsubscribe from the Redline newsletter at any time by clicking the "unsubscribe" link at the bottom of any newsletter email.

  • Kickstart Service: If you wish to inquire about the information we hold about you in connection with the Kickstart service, please contact us at [your email address].

Cookies

Our Site uses cookies through Squarespace. Cookies are small files that are placed on your device when you visit a website. For detailed information on the cookies used on our Site, please refer to Squarespace's cookie policy.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions about this Privacy Policy,14 please contact us at:

sam@clutsh.com