FAQ.

Fack? EFF Ay Queue? Fack Ay Q.

WTF is Clutsh? (And Other Burning Questions) Look, we get it. Buying a car can be a confusing, frustrating, swear-word-inducing experience. That's why we've compiled the answers to your most pressing questions right here. No BS, just straight talk about how Clutsh can help you find your next ride without losing your mind (or your shirt).

General Questions About Clutsh

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General Questions About Clutsh 🚗

  • Clutsh is your personal car-buying advocate, dedicated to making the car-buying process simple, transparent, and stress-free. We are car nerds that have spent our lives passionate about cars. We are car nerds who are also passionate about helping you find the perfect car at the best possible price, without the usual dealership hassles. Think of us as your trusted guide and advisor throughout the entire car-buying journey. Clutsh are not a dealership, nor are we affiliated with any dealerships or car manufacturers. We work for YOU.

  • Clutsh currently offers a service called Kickstart tailored to your specific needs. It starts with a on-boarding process where you tell us a bit about what you are looking for. You'll then have a one on one consultation with a Clutsh car nerd to dive into the specifics of your car search. From there we will do research, and we will provide you with options and additional information and support. We handle the time-consuming research, provide expert advice saving you time, money, and stress.

    You're in control every step of the way, and we're here to support you until you find the perfect car.

  • Clutsh is not affiliated with any dealerships. We work solely for you, the buyer. Our interests are 100% aligned with yours. We're not here to push you into a specific car or steer you toward a particular brand. Our goal is to empower you with the knowledge and support you need to make informed decisions and get the best possible deal on your terms.

    What sets us apart is our personalized approach, expert advice, and our commitment to making car buying suck less.

  • Clutsh is based in North Carolina, but we can help anyone in the United States looking for help with their next car purchase.

  • No, Clutsh is the anti-dealership. We're an independent car-buying service designed to help you navigate the complexities of the car market without the pressure, hassles, and hidden agendas often found at traditional dealerships. We work for you, not the seller, and our goal is to get you the best possible deal on the car you want.

  • Clutsh offers a range of Kickstart packages to fit different needs and budgets. Our packages start at $200 and go up.

    We're not using any secret tricks; we're applying in-depth knowledge and strategic negotiation skills to a process that's often designed to be confusing and overwhelming. You are paying for our time, and our expertise to help you get a great deal, and avoid costly mistakes.

  • Getting started is easy! Simply visit our Services page, choose the Kickstart package that's right for you, and complete the checkout process. You'll then be guided through our intake form to tell us about your car preferences, and we'll schedule a call!

  • Clutsh works with both new and used cars. We have expertise in navigating both markets and can help you find the perfect vehicle, whether it's brand new or pre-owned. We'll help you weigh the pros and cons of each option based on your specific needs, budget, and preferences.

  • Clutsh does not directly offer financing. However, as part of our Kickstart packages, we can help you understand car financing options, and equip you with the knowledge you need to secure the best possible loan terms. We can also review loan offers to ensure you're getting a fair deal and not falling prey to common dealership tactics. We'll empower you to walk into the dealership (or your bank or credit union) with confidence, knowing what to look for in a loan agreement.

  • Absolutely not! Feeling lost in the jungle of car makes, models, and confusing jargon? We've got the machete! Clutsh is here to be your expert guide, helping you navigate the wilderness and find the perfect vehicle to match your needs. We love working with clients who have a budget and some general ideas but don't know where to start. That's where the fun begins! We'll help you explore options you might never have considered and discover your dream car, even if it's a hidden gem you didn't know existed.

Questions About the Car-Buying Process:

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Questions About the Car-Buying Process: 🚗

  • With Clutsh, you're in the driver's seat when it comes to the pace of your car search. We'll tailor our support to your specific needs and timeline. Some clients come to us ready to buy immediately, while others prefer to take their time exploring different options. We're here to provide the guidance and resources you need, whenever you need them. Ultimately, how long it takes is up to you.

  • To get started, we'll ask you to fill out our online intake form, which covers the basics of what you're looking for in a car. This includes things like your budget, desired vehicle type, must-have features, and any makes or models you're interested in or want to avoid. The more information you provide, the better we can tailor our services to your needs. We also ask how you heard about us, and what made you decide to try Clutsh.

  • Think of Clutsh as your expert co-pilot on your car-buying journey. We'll help you navigate, provide guidance, and handle some of the more complex maneuvers, but you're still the pilot in command. You'll be actively involved in making decisions, and you'll be the one signing on the dotted line. We're here to make sure you reach your destination safely and successfully.

  • Negotiating with dealerships can be intimidating and time-consuming. That's why Clutsh offers different levels of negotiation support. While our Base package equips you with valuable negotiation tips, our Negotiator and White Glove packages provide more advanced strategies and support.

  • In-person dealership accompaniment is a feature we're exploring for the future. However, clients who choose our White Glove package can discuss the possibility of in-person support, depending on your location and our team's availability. All our other packages are designed to provide comprehensive remote guidance, ensuring you're fully prepared for your dealership visits.

  • Clutsh can provide guidance and support throughout the trade-in process. While we don't directly handle the trade-in transaction with the dealership, we can help you determine your car's approximate value using industry-leading resources. We'll also equip you with strategies to negotiate the best possible trade-in offer, ensuring you don't leave money on the table. This is a part of every level of Kickstart package.

  • Clutsh is here to empower you with knowledge when it comes to car financing. While we don't offer loans directly or ask for your sensitive financial details, we provide expert guidance to help you understand the ins and outs of car loans. We'll demystify terms like APR, loan term, and down payment, and show you how they impact your monthly payments and the overall cost of the car. Our goal is to equip you with the knowledge you need to confidently secure financing that fits your budget and goals.

  • Our commitment to your satisfaction extends beyond the purchase itself. Clients who choose our White Glove package enjoy 30 days of post-purchase support. This means you can reach out to your dedicated concierge with any questions or concerns that arise after you drive off the lot. We can help you decipher your car's technology, connect you with resources for maintenance or modifications, and provide guidance on navigating any post-purchase paperwork or issues.

    We are car nerds and know that the really exciting part is getting to know your new ride, making it your own. We would love to help.

  • Many car buyers fall prey to common dealership tactics that end up costing them money and unnecessary stress. Some of these include: not negotiating the price of the vehicle, focusing solely on monthly payments instead of the total cost, not shopping around for financing, and purchasing expensive add-ons they don't need. Clutsh helps you avoid these pitfalls by providing expert negotiation guidance (depending on your package), educating you about financing options, and empowering you to confidently say "no" to unnecessary extras.

  • Clutsh is committed to transparency and objectivity. Unlike dealerships, we have no incentive to push you toward a particular car or inflate the price. Our only goal is to help you get the best possible deal. We provide you with unbiased information and empower you to make informed decisions, ensuring you never overpay for a vehicle.